Making a Complaint or compliment
MISSION OF THE DESOTO POLICE DEPARTMENT PROFESSIONAL STANDARDSThe DeSoto Police Department is committed to providing outstanding law enforcement services to its community. We will enhance the quality of life for our residents by partnering with the community to reduce crime and solve problems. Our mandate is to conduct ourselves with professionalism and excellence to maintain public confidence.
In an effort to give our citizens every avenue to the department’s compliment or complaint process, the department has opened the ability to file both online. All compliments or complaints filed online will be reviewed by Internal Affairs and forwarded to the proper supervision for additional review. An online complaint will still be investigated but no administrative action will be taken against the employee in compliance with TX Govt Code 614.022 and 614.023. In the online form below, you are NOT required to leave your identifying information and this form WILL NOT collect that information automatically. However, if you seek to be contacted by the department, your information will be needed.
Make a complaint or compliment online
If you wish to make a formal complaint about the actions of a DeSoto Police Officer or any aspect of the DeSoto Police Operations, or if you feel you are a victim of racial profiling, please:
1. Come to the Police Department, 714 E. Belt Line Rd., and advise anyone in the Records Division that you want to make a complaint, or request a supervisor, or
2. Call the Police Department, 469.658.3000 and tell the person answering the telephone that you want to make a complaint, or
3. Write your complaint out by downloading the complaint form and mailing it to:
Lt. H. Penwarden, Internal Affairs
DeSoto Police Department
714 E. Belt Line Rd., DeSoto, Texas, 75115.